BUYER TIPS
We strive to ensure every piece meets your satisfaction.
Direct Manufacturer Supply
All products sold in our store are original designs, handmade by manufacturers, sourced directly with guaranteed quality. Shop with confidence!
Shipping Information
We default to international Express. Shipping fees are automatically calculated based on your region and product weight during checkout. For urgent deliveries, SF Express fees are at your expense. If you require other couriers, please contact customer service.
About Quality
Natural materials are inherently imperfect and may include flaws such as dark spots, veining, ice cracks, or color variations. Hand-polished items may have minor pits, inclusions, or slightly uneven edges—these are natural characteristics and not considered defects. Returns/exchanges will not be accepted for these reasons. We celebrate these unique "imperfections" as nature’s artistry. Perfectionists, please consider carefully before purchasing!
Sizing Notes
Measurements are taken manually. Due to variations in tools and methods, a ±1mm tolerance applies. Please refer to the size chart and customer reviews based on your usual preferences.
Return & Exchange Policy
You may request an exchange within 7 days of delivery for items of equal value (excluding size/color changes), provided they are undamaged, unused, and resalable. Buyers cover return shipping unless the item is defective. Include a completed return form with your shipment. Gifts are not eligible for after-sales service.
Color Accuracy
Product photos are professionally shot to reflect actual items as closely as possible. However, lighting, angles, monitor settings, and personal color perception may cause slight variations. If this concerns you, please reconsider. Final colors are subject to the physical product. Thank you for your understanding!